Returns & Exchanges
At Acorn Toy Shop, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unwashed and unworn items in their original packaging with all tags still attached to ensure eligibility for a refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing