Frequently Asked Questions
Everything you need to know about shopping with Acorn Toy Shop.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return label.
Are your toys made from sustainable materials?
Yes, we prioritize eco-friendly craftsmanship. Many of our products are made from FSC-certified wood, organic cotton, and non-toxic, water-based dyes.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.